PRIVACY POLICY

Supply Chain Technology Holdings, LLC and its subsidiaries and affiliates (“Apex” “we,” or “us”) respect the privacy of individuals who access, use or communicate with us.  We provide this explanation about our information practices (our “Privacy Policy”) to demonstrate our commitment to protect your privacy.   This Policy is intended to help you understand how Supply Chain Technology Holdings, LLC its subsidiaries and affiliates collect, use and safeguard the information you provide on our sites and that we gather in the ordinary course of our business,  the safeguards we have in place for that information and your rights in relation to that information. It contains information about how you may access the personal information about you that Apex holds and seek the correction of such information.  It also contains information about how you may complain about a breach of this Policy and how Apex will respond to such a complaint.

What we collect

We gather and process both anonymous and personally identifiable data. What we collect depends on what you do when you use our sites, blogs, how you interact with us in the ordinary course of business, and on what personal information you otherwise choose to give us.

General Browsing Information

Apex gathers navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (e.g., domain type, browser version and service provider and the like) may be collected. The navigational information tells Apex about the use of our website by visitors, including the areas of our website that are most viewed or the time of a last visit to a page on our website. It also tells us about the technical efficiencies of our website and services (e.g., the time it takes a visitor to connect to our Website or download pages). The navigational information helps us better understand a visitor’s experience and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer. We may provide this statistical information to third parties, but such information is not combined with personally identifying information without your consent.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
  • Analytical or performance cookies. These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
  • Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you. They may be set by us or by third party providers whose services we have added to our pages.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. These cookies are typically set by advertising partners. In our site, they are only used for analytics purposes. They will not be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Our website does not currently recognize or respond to Do Not Track requests. Therefore, even if your browser sends apexsupplychain.com such request we may still track your behavior through cookies and web beacons as set forth in this privacy policy.

You can find more information about the individual cookies we use at https://cookiepedia.co.uk/giving-consent-to-cookies.

Personal information

Personal information is any information that, alone or in combination with other information is sufficient to identify or be associated with a specific individual person or household.  If you wish, you can provide us with personal information about yourself by using the contact forms and email addresses on this site. You also may provide information to us when considering purchasing or using our products and services, and when you enter into transactions with us.  This information may include your name, business name, mailing address, email address and phone number, your purchasing preferences, your experience with our products and services and any issues you may have with them. We only collect this information when you elect to provide it or have it provided to us.  If you accept the opportunity to be contacted by us, either by personal email, telephone, mail or email newsletter, you can revoke that acceptance at any time by contacting us at the contact points specified below.

Depending upon which of our services you are utilizing, the types of non-public personal information that we may collect include:

  • Name, postal address, email address, and telephone number, birth date, shipping address;
  • Information we receive from you on applications, forms and in other communications to us, whether in writing, in person, by telephone or by any other means;
  • Information about your transactions with us or others;
  • Information regarding your use of and experiences with our products and services;
  • Information from your transactions with us; and
  • Information we receive from your computer when you visit our site that is unique to e-commerce transactions. It may include the site you visited before ours, your operating system and statistical information on Web traffic and usage patterns.

 

Apex typically collects the following categories of information from individuals as appropriate to its dealings with them: name, address, e-mail address, recipient’s name, order information, telephone number, and messages or reminders you create.   Apex also may retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you.  Examples include account history, requests for information and our responses. We may match user information we collect with offline data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.  By providing your information to us, you consent to our combining it with information about you we gather from these sources.

We do not sell your personal information. We do not provide personal information to persons or organizations outside Apex that are doing business on Apex behalf for their own marketing purposes.

Profile

We may store information that we collect through cookies, log files, or clear gifs to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personal information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our sites, and to direct pertinent information to them. We do not share your profile with other third parties.

What we share

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Apexsupplychain.com or its web sites; (b) protect and defend the rights or property of Apex; or (c) act to protect the personal safety of the employees of Apex and other users of the sites.

During the ordinary course of its business, Apex may rely upon third parties (such as mailing houses, printing companies, IT, advertising and marketing service providers) or important elements of our operations. By submitting information you consent to Apex providing your non-public personal information to these third parties to the extent that it is necessary for them to have access to such information to carry out or provide services to Apex. Apex may use your personally identifying information to improve our marketing and promotional efforts, to statistically analyse website usage, to improve our content and product offerings and to customise our website’s content, layout, and services. We also may disclose your personal information to other third parties and for other purposes with your consent.

Apex may use your information to deliver information to you that, in some cases, is targeted to your interests.  We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customise our service for you.  Apex also may use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use, or other agreements we may enter with you. At times, we may review the status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service or improve our products and services.

Apex also collects, uses and discloses your personal information to:

  • assess and consider applications from prospective job applicants, contractors, Consultants and service providers;
  • manage and administer a service provider’s relationship and arrangements with Apex and maintain any records in relation to this relationship; and
  • comply with applicable laws.

Apex may use non-personally identifiable information, including your IP address, to help diagnose problems with our server, to manage our website and to enhance our website based on the usage pattern data we receive.

Personal information provided by users who are 13 or more years of age may be used for marketing and informational purposes only by Apex and its subsidiaries and affiliates. Apex does not sell your personal information to third parties except as disclosed in this Policy. While we use all reasonable efforts to safeguard the confidentiality of your information, Apex will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

Children’s Privacy

We believe that protecting the privacy of children is very important. Our sites are not designed to attract individuals under the age of 18. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe that Apex has any information from or about anyone under the age of 13, please contact us at the contact points specified below.

Linked Sites

Our sites, blogs may contain links to various other sites. Apex assumes no responsibility for the content or practices of sites linked through our sites and such linking should not suggest or imply any affiliation or endorsement by Apex of the linked site. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by our sites.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for marketing and information communications. Users can change or opt-out on how they are contacted at any time by writing to the contact points specified below.

Business Transitions

If Apex goes through a business transition, such as a merger, acquisition, or sales of a portion of its assets, your personal information will, in most instances, be part of the assets transferred.

California Residents’ Privacy Rights

If you are an individual residing in California, you may have additional rights with regard to the information we gather about you.  Upon verifiable written request, we will provide to you information regarding the personal information we gather about you, the types of sources from which we obtain the information, the purposes for which the information is gathered, and the types of third parties with which we share or to whom (if any) we sell the information.  In addition, upon verifiable request or when required or otherwise appropriate, and within periods (if any) set by applicable law, we will grant you reasonable access to the personally identifiable information that we hold about you provided that you establish to our reasonable satisfaction that you are the person whose personal information is requested. We may deny such access where the denial is permitted by applicable law and every request from an individual will be assessed on a case by case basis.  In the event a request is denied, we will notify you regarding the reasons for the denial in writing.  Consistent with how your personally identifiable information is maintained in the ordinary course of our business, we will provide the information in an understandable form, and to the extent feasible in a format that permits you to use the information on other systems. We may impose a reasonable charge when a request is made (e.g., for photocopying or postage) to the extent permitted under applicable law. In addition, we will take reasonable steps to permit you to correct or amend personally identifiable information that is demonstrated to be inaccurate or incomplete. We also will delete personal information we have gathered about you when you make a verifiable request that we do so, except to the extent applicable law permits or requires us to maintain that information.  To guard against fraudulent requests for access, we will require sufficient information to allow us to confirm the identity of the individual making the request before granting access or deleting the information.  We will not discriminate against consumers who exercise their rights under California law. However, we may charge different prices or provide a different quality of goods or services if the difference is reasonably related to the value provided by your personal information and may offer financial incentives to an individual for the collection, sale, or deletion of personal information if the individual provides its prior consent to the terms of those incentives.

Residents of the State of California may request a list of all third parties to which we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes.  If you are a California resident and want such a list, please contact us via the Contact Us information provided below.

For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code.  In the body of your request, please provide enough information for us to determine if this applies to you.  You need to attest to the fact that you are a California resident and provide a current California address for our response.  Please note that we will not accept requests via the telephone, and we are not responsible for notices that are not labelled or sent properly, or that do not have complete information.

If you are a California resident who wishes to obtain access to or correct, or to direct us to delete, your personal information, you may contact us at 1-800-[  ]or by completing this form [URL Link to Form].

Security

We follow industry standards and practices to safeguard all of the information, anonymous and personal, that we collect. While we implement the above security measures on this website, you should be aware that 100% security is not always possible. Whenever you voluntarily disclose personal information online, for example on message boards, through e-mail or in chat areas, that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.  If users have any questions about the security at our sites, users can contact us at the contact points specified below.

Revisions to this policy

Apex reserves the right to periodically revise this policy. Please check this page periodically for changes. The document revision date displayed below will indicate when this policy was last revised. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If we are planning to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you. You will have a choice as to whether or not you allow us to continue to use and maintain your information under our new policy. Of course, if you have opted out of all communication with us, or deleted or deactivated your account, you will not be contacted, and your personal information will not be used or maintained under the new policy.

Apex Statement on General Data Protection Regulation (GDPR)

Please read the Apex GDPR Statement for information on how we handle and protect your data covered by the GDPR.

Contact Information:

Questions about this privacy policy – and privacy policy matters – should be directed to privacy@apexsupplychain.com or 800.229.7912.

For all other inquiries, please refer to the Contact section of this website.

This document was last revised October 2020.